Built for Malaysian marketplace sellers
PlatformRecon compares what you were owed with what was paid out. It matches each order to its payout, checks every fee, and lists the money that never arrived, so you can claim it back.
50 free credits. No card needed. Importing orders is always free.
Shopee Malaysia · 412 orders checked
| Order | Expected | Paid out | Result |
|---|---|---|---|
| 240518A1 | 118.40 | 118.40 | Matched |
| 240519C3 | 195.60 | 183.20 | Short-paid−12.40 |
| 240519D9 | 52.20 | 52.20 | Matched |
| 240520E2 | 340.00 | 0.00 | Missed payout |
Each order gets one result. You only need to look at the ones that aren't matched.
A fee was charged twice or at the wrong rate. You see which fee and by how much.
Example order 240519C3
The order was completed but no money was released. These are the easiest to claim.
Example order 240520E2
Kept apart from missed payouts, so your totals only count money you're owed.
Example order 240521B5
Pay only for the orders you check. Connecting your shop and importing orders are always free.
Still unsure? Email us and a person will reply.
Shopee and TikTok Shop — are live in production today. More marketplaces are on the way.
No subscription. It's pay-per-reconciliation — 1 credit = 1 transaction reconciled, from RM0.025 each. New signups get 50 free credits after verifying their email.
Yes. Connecting your store and importing your orders and payouts is free forever. You only spend credits when you actually run a reconciliation cycle.
We match every order to its escrow payout and classify it — MATCHED, SHORT_PAY, OVER_PAY, MISSED_PAYOUT, or REFUNDED — catching fee and commission overcharges along the way, reconciled to the sen.
Automatically, on a weekly cycle — matching your marketplace’s own weekly payout schedule. No manual runs needed.
No — you connect via OAuth, and PlatformRecon never sees your marketplace password. Access tokens are encrypted at rest (AES-128 + HMAC).
Start with 50 free credits. Connect Shopee Malaysia or TikTok Shop Malaysia in two minutes.